Terms & Conditions

1. Definitions

• “BookNeately,” “we,” “us,” or “our” refers to BookNeately LLC, the owner and operator of this website.
• “Visitor” or “User” refers to any person who accesses or browses this website.
• “Service” refers to the use of this website and the cleaning services we provide to our clients.
• “Content” refers to all text, information, graphics, images, audio, video, pricing, and data available through this website.

2. Privacy

BookNeately LLC respects your right to privacy and does not sell your personal information. Please note that internet transmissions are never completely private or secure, and by using this website you acknowledge and accept the inherent risk of third-party interception of data transmitted to or from this site. For full details on how we collect, use, and protect your information, please refer to our separate Privacy Policy, available at bookneately.com.

3. Intellectual Property

All Content on this website is the exclusive intellectual property of BookNeately LLC and is protected by applicable copyright, trademark, and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of this website’s Content without the prior express written consent of BookNeately LLC.

By submitting any content to us — including but not limited to reviews, images, feedback, or communications — you grant BookNeately LLC a non-exclusive, royalty-free, worldwide, sublicensable, and perpetual license to reproduce, distribute, adapt, modify, and publicly display such submissions in connection with our business, marketing, and promotional activities. You also grant us the right to use your name in connection with such materials where applicable. Please refer to our Privacy Policy for further details.

4. Permitted Use & Access

You are welcome to access and browse all publicly available areas of this website at any time, provided you do so in compliance with these Terms of Use. Access is subject to the following conditions:

• You may only access pages and content made available to the general public
• Access to any restricted, unpublished, or administrative areas of the website is not permitted
• You may not attempt to access third-party systems, servers, or networks connected to this website through hacking, password mining, or any other unauthorized means

5. Prohibited Uses

You agree not to use this website for any of the following purposes:

• Probing, scanning, or testing the vulnerability of this website or any connected network or system
• Breaching or circumventing the security or authentication measures of this website
• Using any software, device, or process to interfere with or disrupt the proper functioning of this website or any transaction conducted through it
• Engaging in any activity that is unlawful, fraudulent, or prohibited under applicable local, state, or federal law
• Soliciting the performance of any illegal activity or any activity that infringes the rights of BookNeately LLC or any third party
• Using the website in any way that is abusive, threatening, or harmful to others

BookNeately LLC reserves the right to investigate suspected violations and to cooperate with law enforcement authorities where appropriate. Violations may result in immediate termination of your access to this website and our services.

6. Standards of Conduct

BookNeately LLC is committed to maintaining a respectful and professional environment. In your use of this website and in any communications with us, you agree to:

• Communicate respectfully and courteously at all times
• Represent yourself and your property honestly and accurately
• Refrain from the use of profanity, abusive language, or discriminatory content
• Exercise reasonable patience in expected response times

Violation of these conduct standards may result in the suspension or permanent termination of your access to our website and services, at BookNeately LLC’s sole discretion.

7. No Warranty

This website and all Content are provided on an “as is” basis without any warranty of any kind, express or implied. BookNeately LLC makes no representation that access to or use of this website will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by applicable law, BookNeately LLC expressly disclaims all warranties, whether express, implied, or statutory, including without limitation any warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

You assume full responsibility for any loss or damage resulting from your use of, or inability to use, this website or any Content obtained through it. Some jurisdictions do not permit the exclusion of implied warranties, in which case the above exclusion may not apply to you in full.

8. Limitation of Liability

To the fullest extent permitted by law, BookNeately LLC shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of, or inability to use, this website or its Content — even if BookNeately LLC has been advised of the possibility of such damages.

This limitation applies to all claims, whether based in contract, tort, negligence, strict liability, or any other legal theory. It includes, without limitation, any errors or omissions in Content, pricing inaccuracies, or damages resulting from misrepresentation by a user of this website.

Some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages. In those jurisdictions, this limitation may not apply to you in full.

9. Indemnification

You agree to indemnify, defend, and hold harmless BookNeately LLC, its affiliates, officers, employees, agents, licensors, and suppliers from and against any and all claims, losses, expenses, damages, and costs — including reasonable legal fees — arising from:

• Any violation of these Terms of Use by you, whether negligent or intentional
• Your access to or use of this website
• Any content you submit to or through this website

This website may contain links to third-party websites provided for convenience only. These links do not constitute an endorsement by BookNeately LLC of any third-party content or services. You agree to indemnify and hold BookNeately LLC harmless for any losses or damages resulting from your use of any linked third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Dispute Resolution

If a dispute arises between you and BookNeately LLC, we encourage you to contact us directly in the first instance. We are committed to resolving concerns promptly and fairly.

Please reach out to us at:

• Email: [email protected]
• Website: bookneately.com

We will make every reasonable effort to respond within 24 hours and to resolve the matter to your satisfaction.

If a resolution cannot be reached through direct communication, any dispute, controversy, or claim arising out of or relating to your use of this website or our services shall be resolved through binding arbitration on an individual basis, rather than in court. This agreement to arbitrate applies to all claims, whether based in contract, tort, statute, fraud, or any other legal theory.

Arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA), available at www.adr.org. The arbitration shall take place in the City of Chicago, State of Illinois. Each party shall bear its own legal costs, though the arbitrator may award costs to the prevailing party where appropriate.

The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

11. Class Action Waiver

You and BookNeately LLC each agree that any claims against the other will be brought solely on an individual basis and not as part of any class action, collective action, or representative proceeding. The arbitrator has no authority to award class-wide relief. By agreeing to these Terms of Use, you waive any right to participate in a class action or jury trial in connection with any dispute arising from your use of this website or our services.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of laws principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Cook County, Illinois.

Please note that legal notices to BookNeately LLC may not be delivered via email or our website messaging system. Any formal legal notice must be delivered in writing to BookNeately LLC’s registered business address.

13. Additional Terms

Waiver. Our failure to enforce any provision of these Terms of Use shall not constitute a waiver of that provision or any other right. No course of conduct between the parties shall modify these Terms of Use.

Assignment. BookNeately LLC may assign its rights and obligations under these Terms of Use to any party at any time without prior notice to you.

Severability. If any provision of these Terms of Use is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

Entire Agreement. These Terms of Use, together with our Privacy Policy and Client Service Agreement, constitute the entire agreement between you and BookNeately LLC regarding your use of this website and our services. They supersede all prior communications, proposals, or agreements, whether oral or written.

Rights Reserved. Any rights not expressly granted in these Terms of Use are reserved by BookNeately LLC.

14. Contact Us

For questions or concerns regarding these Terms of Use, please contact us at:

BookNeately LLC

Email: [email protected]
Website: bookneately.com

By using this website, you agree to these Terms of Use.